Contact Us

Get in touch

+376 380 263

Our location

Ctra. Els Cortals. Ed. Residencial Els Cortals. Baixos 5-6 AD200 Encamp. Principat d'Andorra

1. Introduction

In accordance with Law 29/2021, of October 28, qualified as protection of personal data (LQPD), this Privacy Policy aims to inform all those Users subject to it of the possible treatment of their personal data .
When users visit the website (hereinafter "site" or "website"), or the corporate profiles of the agency in social networks when requesting information, we will process their personal data.
This Privacy Policy is intended to help you understand what data is collected and what is done with it.
For the purpose of this Policy, any category of interested parties included in this document will be understood as " a suari".

2. Identification of the Data Controller

  • Holder:  OAK MOUNTAIN S.L.  
  • Corporate address:Ctra. Els Cortals. Ed. Residencial Els Cortals. Baixos 5-6 , AD200 Encamp 
  • NIF: L713786T 
  • Email


3. Personal data we process

Oak Mountain , SL collects personal data in the following ways:

  • Personal data that the User provides us: when he fills in any of the forms available to him, when he contacts us or when he sends his data to submit his candidacy for a job offer. 
  • Through Cookies and similar technologies: when you visit the Website, Oak Mountain , SL uses various technologies to collect and store information and this may include the use of cookies or similar technologies to identify the user's browser or device. the company also uses these technologies to collect and store information about the user's browsing habits. The User can obtain more information about the agency's treatment of their personal data obtained through cookies in the Cookies Policy .

This personal data can generally be grouped into the following categories:

  • Identification data : name, surname, date of birth, nationality, identity document or passport, visa.
  • Contact details: telephone, physical and email address, profile on social networks.
  • Economic data: information of an economic nature (credit or debit card, or other means of payment)
  • Professional data: CV, company where he works, position, occupation.
  • Connection data / identification data : IP, logs .
  • Health data: data provided by Users related to special needs or dietary restrictions.


Likewise, we process personal data of different categories of interested parties who, considered as Users as a whole, in an enunciative and non-limiting way, are the following:

  • Clients: Personal data of natural persons who contact the agency to request its services.
  • Users of the Website and social networks: personal data of Users who contact the agency through our website , or who access any of our corporate profiles on social networks as a follower or as an independent user. 
  • Suppliers or collaborators: personal data of natural persons who, acting as legal representatives or interlocutors of companies or as professionals, are suppliers or collaborators of the agency. 
  • Job candidates: personal data of natural persons who register for job applications offered by the agency directly through our website and / or in collaboration with third parties, including platforms that manage offers of work or job applications.


4. Purpose of treatment, legal basis and retention period personal data

We inform the User that their personal data will be processed for the following purposes and legitimizing bases and during the retention period detailed below:


Legal basis

Term of conservation

Provision of services with clients, processing of payments and other treatments related to the provision of services.

pre-contractual obligations with the client.
Legal obligations related to financial transactions, such as the obligation to maintain accounting and records or collect the customer's passport or identity card when required by law.

During the validity of the contractual relationship with the client, and subsequently, until the prescription of the legal obligations that may arise.
Data linked to consent, until the User withdraws it.

Sending commercial communications about products or services similar to those contracted by the customer.

Legitimate interest of the Agency, based on article 19.2 of Law 20/2014, of October 16, regulating electronic procurement and operators that develop their economic activity in a digital space

As long as the User does not express his opposition to this treatment of personal data.

Administer the User's interactions with the Agency through social networks.

Consent of the User when interacting and/or following the profile of the Agency on social networks.

the Agency's profile on the corresponding social networks          is valid .

Maintenance of the commercial relationship with the supplier or collaborator where the User provides his services, as well as with individual entrepreneurs or liberal professionals with the purpose of establishing a professional relationship with the Agency.

pre-contractual obligations with the supplier or collaborator.
Compliance with the legal obligations arising from the commercial relationship.

During the validity of the contractual relationship with the supplier or collaborator, and subsequently, until the prescription of the legal obligations that may arise.

In the event that the User sends their CV and/or job application to the Agency, their data will be processed in order to attend to this request and, where appropriate, allow them to participate in a selection process for a job at the Agency.

User Consent

Two years from the end of the selection process.

In the event that the User has expressly consented, to keep him informed about the Agency's services, news and offers through electronic commercial communications.

User Consent

Until the User withdraws their consent.


5. Recipients

It is possible that the Agency shares or gives access to the personal data of the User with:

  • Service providers that process data on behalf of the Agency and according to the Agency's instructions , with which the Agency has entered into the corresponding processing contract.  
  • Third parties, when necessary for the provision of the services contracted by the User or with their consent:  
  • Service providers of properties purchased or rented;
  • Financial or banking entities;
  • Public administrations and forces and security bodies of the State.  

6. International transfers

It is possible that the personal data of the Agency will be transferred outside of Andorra, but in any case, the Agency will guarantee compliance with the requirements of the LPQD to guarantee the security and legitimacy of the processing of the data by the recipient , either because it is located in a territory with data protection legislation equivalent to Andorran, or because the recipient is subject to the standard contractual clauses of the European Commission, among other mechanisms regulated by the applicable regulations .

7. Rights of the User

The User can exercise before the Agency the following rights related to their personal data: access, rectification, deletion, opposition, limitation of the processing and portability of the data, as well as the right not to be subject to automated decisions with effects legal for the User.
Likewise, with respect to data processing based on the consent of the User, he also has the right to withdraw consent at any time , without affecting the legality of the processing based on consent prior to its withdrawal.
To exercise the rights, the User can send his request to:
Oak Mountain , SL
Ctr. of Cortals, ed. Residencial les Cortals, floors 5-6. AD200 Field
In any case, the user also has the right to file a claim with the Andorran Data Protection Agency.


8. Changes or modifications to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in the processing of personal data.
This Privacy Policy is updated on March 28, 2023.